These terms apply from publication. The version accepted at checkout remains attached to your booking.
ISLE BOOKING is a proprietor-operated booking business at ISLE BOOKING, Ward 7, Kadmat, Lakshadweep District, Lakshadweep 682556, India. Email: islebooking.in@gmail.com. Phone: +919446066107. Support hours: daily, 9:00 am–7:00 pm IST (UTC+05:30).
Electronic delivery and booking status
We provide booking information electronically; there is no physical shipment of goods. Confirmation and fulfilment are separate: the actual supplier delivers the stay, activity, rental or travel service at the place and time stated in the booking.
For an instantly confirmed booking, confirmation follows verified payment and confirmed availability. Confirmation is shown in your account; our email delivery target is within 15 minutes after the booking becomes confirmed. For a host-approval stay, that email clock starts after host approval. If payment is captured but the booking cannot be confirmed, we issue a full refund for the unconfirmed booking.
Stay bookings awaiting host approval
Stay listings may use host approval. Payment is captured first, and the selected stay inventory is held while the host decides. Your account shows that payment was received and the stay is awaiting approval; a payment receipt is not a confirmed stay voucher.
The approval window is calculated when the captured payment is processed and the pending booking is created:
| Time until check-in | Booking behaviour |
|---|---|
| At least 24 hours | Host has 24 hours to approve |
| At least two hours, but less than 24 hours | Host has two hours to approve |
| Less than two hours | Otherwise bookable stay uses instant confirmation |
The displayed deadline is authoritative, and the host cannot approve at or after that deadline or check-in. Availability and advance-booking rules still apply. Approval booking is stay-only and is not offered through Trip Planner checkout.
If the host cancels or the deadline expires, the booking is cancelled, inventory is released and a full booking-amount refund request is created for Admin processing. The account shows refund pending until the refund workflow completes; bank credit time remains separate from cancellation and refund initiation.
Your booking information
The booking confirmation/voucher identifies the supplier, location, dates and start time, inclusions, exclusions, arrival or pickup instructions, applicable eligibility/permit requirements, cancellation terms and support contact. Read it before travelling and report missing or incorrect information promptly.
Check-in, pickup and service delivery are governed by the disclosed listing and booking details. Follow reasonable safety and eligibility instructions and provide necessary documents. Suppliers must not introduce undisclosed mandatory charges at arrival or pickup.
Changes and delivery problems
Ask support about changes using your booking reference. A change is effective only when accepted. If a supplier fails to deliver a confirmed service, the cancellation and refund policy applies; a replacement or voucher requires your choice. Permit, weather and island-closure conditions are explained in the travel and safety policy.
For urgent help during a service, see the support policy. A payment debit by itself does not guarantee fulfilment or a permit.